Capital Build Construction (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share information when you use our website www.capitalbuildconstruction.co.uk, contact us, or request a quote.
1. Who we are
Capital Build Construction
10 Sedgefield Close
Romford, Essex
RM3 9RP
United Kingdom
Telephone: +44 7460 895815
Email: info@capitalbuildconstruction.co.uk
For data protection purposes, we are the data controller of personal data collected through this website and our enquiries.
2. Data we collect
We may collect and process the following information:
- Identity and contact data — name, email address, telephone number, postal address and postcode
- Project data — project type, budget range, timeline, property details and messages you send us
- Technical data — IP address, browser type, device information and pages visited (via analytics or server logs, where used)
- Communication data — records of emails, calls, WhatsApp messages or form submissions relating to your enquiry
We do not intentionally collect special category (sensitive) personal data through this website.
3. How we collect your data
- When you complete our quote, contact or consultation forms
- When you email, call or message us (including WhatsApp)
- When you browse our site (cookies / analytics, if enabled — see section 8)
- From publicly available sources only where relevant to providing our services (e.g. property address you have already given us)
4. How we use your data
We use your personal data to:
- Respond to enquiries and provide quotes
- Arrange site surveys and manage projects
- Communicate about your build, schedule and snagging
- Improve our website and services
- Comply with legal and regulatory obligations
- Protect our legitimate business interests (e.g. defending legal claims, preventing fraud)
5. Lawful bases (UK GDPR)
We process personal data under one or more of the following bases:
- Consent — where you tick a consent box or opt in to marketing
- Contract — where processing is necessary to take steps at your request before entering a contract, or to perform a contract
- Legitimate interests — responding to enquiries, improving our services, and securing our website, where your rights do not override those interests
- Legal obligation — where we must retain or disclose data by law
7. International transfers
Where tools we use store data outside the UK, we take steps to ensure appropriate safeguards (for example UK adequacy regulations or standard contractual clauses), as required by UK data protection law.
9. Data retention
We keep personal data only as long as necessary for the purposes above:
- Enquiry / quote data — typically up to 24 months if no contract is entered
- Customer / project records — for the duration of the project and thereafter as required for warranty, insurance, tax and legal purposes (often up to 6 years or longer where necessary)
10. Your rights
Under UK GDPR you may have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure
- Restrict or object to certain processing
- Data portability (where applicable)
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, contact us using the details in section 14. You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk.
11. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure.
12. Children
Our services and website are aimed at adults. We do not knowingly collect personal data from children.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will be revised when we do. Please review this page periodically.
14. Contact
For privacy questions or requests:
Capital Build Construction
10 Sedgefield Close, Romford, Essex RM3 9RP