Privacy Policy

01Introduction

Capital Build Construction ("we", "us", "our", "the Company") is a UK-based construction firm registered in England and Wales. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, share and protect your personal information when you:

• Visit our website at capitalbuildconstruction.co.uk
• Contact us via phone, email or contact form
• Request a quotation or consultation
• Engage our construction services
• Interact with us on social media

For data protection purposes, Capital Build Construction is the "data controller" of your personal information.

02Information We Collect

We collect and process the following categories of personal information:

Personal Identifiers

• Full name and title
• Email address
• Phone number(s)
• Postal address

Project Information

• Property details and address
• Project scope, requirements and preferences
• Budget range and financial information (where relevant)
• Design plans, drawings and specifications

Communication Records

• Email correspondence
• Phone call notes and records
• Contact form submissions
• Meeting notes and consultation records

Technical Data

• IP address and location data
• Browser type and version
• Pages visited and time spent on site
• Device type and operating system

03How We Use Your Information

We use your personal information for the following purposes:

04Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Consent: Where you have given clear consent (e.g., subscribing to newsletters)
• Contract: Where processing is necessary to fulfil our contractual obligations to you
• Legal Obligation: Where we must comply with UK law (e.g., tax records, health & safety)
• Legitimate Interests: Where processing is necessary for our legitimate business interests (e.g., responding to enquiries, improving services)

05Data Storage & Security

Your data is stored securely using industry-standard security measures:

• Encrypted storage on secure UK-based servers
• Access restricted to authorised team members only
• Regular security audits and updates
• Secure backup procedures
• SSL encryption for all data transmission

Whilst we implement robust security measures, no online transmission is 100% secure. We cannot guarantee absolute security but take every reasonable precaution.

06Sharing Your Information

We will never sell, rent or trade your personal information to third parties for marketing purposes.

We may share your data with the following parties where necessary:

• Subcontractors & Suppliers: Trusted partners directly involved in your project (e.g., architects, engineers, tradesmen)
• Local Authorities: For planning permission and building regulation applications
• Professional Advisors: Accountants, insurers, and legal advisors as needed
• Regulatory Bodies: Where required by law (e.g., HMRC, HSE)
• Legal Authorities: If required by court order or legal process

All third parties are contractually bound to protect your data and use it only for the specified purpose.

07Your Rights Under UK GDPR

You have the following rights regarding your personal data:

To exercise any of these rights, contact us at aliou.k@capitalbuildconstruction.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

08Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

09Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:

• Enquiries (no contract): 2 years from last contact
• Active clients: Duration of project + 6 years (construction records)
• Financial records: 6 years (HMRC requirement)
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months (Google Analytics default)

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations. Any changes will be posted on this page with an updated "Last Updated" date.

For significant changes, we will notify you via email or a prominent notice on our website.

11Contact Us

For any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer: